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Frequently seen issues


The Firefly III CSV importer is due to be replaced by the universal Data Importer. Please migrate at your earliest convenience.

Please open a ticket on GitHub if your problem isn't listed here.

I get page load errors because the protocols don't match

  • "It only loads over http and not https!"
  • "Why doesn't the CSV importer support HTTPS?"
  • "How can I rewrite URLs to https?"

You may see something like "The page at X was loaded over https, but requested insecure script X". This happens when your reverse proxy isn't configured correctly. For nginx, make sure you do something like this:

location / {
    proxy_set_header X-Forwarded-Host $host;
    proxy_set_header X-Forwarded-Server $host;
    proxy_set_header X-Forwarded-Proto $scheme;
    proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for;
    proxy_set_header Host $host;

    # pass to Docker container

cURL error 7: Failed to connect on port 443: Connection refused

Happens when the CSV importer can reach Firefly III, but is actively refused. Maybe a firewall is in the way?

Internal Server Error

This is a very generic error. Can you get some logs and dive into the issue?

Response header name contains invalid characters, aborting request

Happens to some Apache servers when they are not configured correctly. Set LOG_LEVEL=emergency.

No matching DirectoryIndex

Make sure Apache looks for public/index.php

Unexpected empty response from Firefly III

Depends on the logs, let me know.

JSON Syntax Error

Depends on the logs, let me know.

Last update: 2022-01-04